JEEP PARTS DELIVERY & ORDER INFORMATION
UK Jeeps supplies new replacement Jeep parts to customers throughout the United Kingdom.
Some parts are held in stock. Most non-stock parts normally arrive with us from our suppliers within 3–5 working days and are forwarded to the customer as soon as they arrive.
Special-order or overseas-sourced parts may take longer. We will confirm expected availability and delivery times before you place your order.
DISPATCH & DELIVERY TIMES
Parts held in stock are normally dispatched the same or next working day.
Most non-stock parts normally arrive with us within 3–5 working days. They are checked and forwarded to the customer as soon as possible after arrival.
UK orders are dispatched using Royal Mail Tracked, Parcelforce or DPD. The carrier used depends on the parcel’s size, weight and destination. Tracking information will be provided whenever available.
Orders are not dispatched at weekends or on UK bank holidays.
UK DELIVERY
All prices quoted include UK delivery unless stated otherwise.
Large, heavy or unusually shaped parts may require a specialist delivery service. If an additional delivery charge applies, we will confirm it before you place your order.
Please make sure the delivery address and contact details supplied are correct.
OVERSEAS DELIVERY
We can supply many Jeep parts to customers outside the United Kingdom.
Please contact us if you would like to order parts for delivery outside the UK so we can confirm availability, shipping options and delivery costs.
Overseas customers are responsible for any import duties, taxes or customs charges applied in the destination country.
DAMAGED OR MISSING DELIVERIES
If a parcel arrives damaged, please contact us as soon as possible. Keep the part and all original packaging and send clear photographs of the parcel, packaging, shipping label and any damage.
If tracking shows a parcel as delivered but you cannot locate it, please check any safe place, reception area and neighbouring properties before contacting us.
We will then raise the issue with Royal Mail, Parcelforce or DPD and help resolve it.
RETURNS & CANCELLATIONS
Please contact us before returning any part. Our standard returns period is 30 days from delivery.
Parts should be returned unused, unfitted and, where possible, in their original packaging with all fittings and accessories included.
For change-of-mind returns, the customer is responsible for the return postage and we recommend using a tracked service.
If we supplied the wrong part or the item is faulty, please contact us so we can arrange the appropriate resolution.
Refunds are issued to the original payment method after the returned item has been received and inspected. This policy does not affect your statutory rights.
QUESTIONS ABOUT DELIVERY?
If you need an estimated delivery time or shipping cost for a particular Jeep part, contact us with your vehicle and part details before ordering.