Just Jeep Parts Privacy Policy  

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Who we are

Just Jeep Parts is operated by J B Griffiths T/A UK Jeeps, based in Caerwys, Flintshire, North Wales, United Kingdom.

Website: https://www.justjeepparts.co.uk
Email: parts@ukjeeps.co.uk

J B Griffiths is responsible for the personal information handled through this website.

Information we collect

When you contact us through the website or by email, we may collect:

  • your name;
  • your email address;
  • your telephone number, if provided;
  • your vehicle registration number;
  • your vehicle identification number (VIN);
  • your Jeep model, year and engine details;
  • details of the parts you require;
  • correspondence relating to your enquiry, quotation or order;
  • delivery and payment information where an order is placed; and
  • limited technical information collected through the website, such as your IP address, browser type, device type, pages visited and cookie information.

Please do not provide personal information that is not relevant to your parts enquiry.

How we use your information

We use your personal information to:

  • respond to Jeep parts enquiries;
  • identify the correct parts using vehicle, registration and VIN information;
  • check fitment and part-number information;
  • obtain prices and availability from suppliers;
  • prepare quotations;
  • process payments and orders;
  • arrange delivery;
  • provide customer service;
  • maintain transaction, accounting and tax records;
  • prevent fraud and protect our website; and
  • understand and improve how our website is used.

We do not sell or rent your personal information.

Our lawful basis for using your information

We process personal information where it is necessary:

  • to respond to your request before entering into a contract;
  • to fulfil a contract when you order parts from us;
  • to meet our legal obligations, including accounting and tax requirements;
  • for our legitimate interests in operating, protecting and improving our business and website; or
  • with your consent where consent is legally required, including for non-essential cookies.

You may withdraw consent at any time where consent is the lawful basis being used.

Vehicle registration numbers and VINs

Vehicle registration numbers and VINs are used to identify vehicle specifications and establish the correct replacement parts.

We may provide relevant vehicle or part information to specialist suppliers or manufacturers when necessary to check fitment, availability or compatibility. We will only provide the information reasonably required for that purpose.

Who we share information with

Where necessary, we may share relevant information with:

  • parts suppliers and manufacturers;
  • payment-processing providers;
  • banks and financial-service providers;
  • delivery and courier companies;
  • website hosting, email and technical-service providers;
  • analytics and security providers;
  • accountants, insurers and professional advisers; and
  • public authorities where disclosure is required by law.

These organisations may only receive the information necessary to provide their service or meet a legal requirement.

Some parts may be sourced from suppliers outside the United Kingdom. Where information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used.

How long we keep information

We retain personal information only for as long as it is reasonably needed.

General enquiries that do not result in an order will normally be retained for up to two years. Order, payment, delivery and accounting records may be retained for up to six years, or longer where required by law or necessary to resolve a dispute.

Information that is no longer required will be deleted or securely disposed of.

Cookies and website information

Our website may use essential cookies required for it to operate. It may also use analytics or similar technologies to help us understand website performance and visitor activity.

Where legally required, non-essential cookies will not be used without your consent. You can manage or reject non-essential cookies through the website’s cookie controls and your browser settings.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your data-protection rights

Depending on the circumstances, you may have the right to:

  • request a copy of the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your information;
  • ask us to restrict how your information is used;
  • object to certain uses of your information;
  • request the transfer of information you provided; and
  • withdraw consent where processing is based on consent.

These rights are subject to legal conditions and exemptions.

To make a request, email parts@ukjeeps.co.uk. We may need to confirm your identity before completing the request.

Complaints

If you are concerned about how we use your personal information, please contact us first at parts@ukjeeps.co.uk so that we can investigate.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: https://www.ico.org.uk

Changes to this policy

We may update this Privacy Policy when our services, website or legal obligations change. The latest version will be published on this page with its updated date.